Before requesting a return, please make sure the products comply with our return conditions. Please note it is not possible to return personalised items or to request exchanges. These will only be at your expense if you decide to ship the return with a different shipping company and we will not be able to accept liability for lost or damaged returns. You will not be charged for shipping costs. Call the courier to organise pick-up/drop-off within 14 days. Attach the Return Label you received with your parcel to the outside of the box.Ĥ. Kindly ensure the products are in perfect condition, with all their packaging and accessories, and that the security tag and seal are intact. Prepare the items in the original order box. Fill in the online Return Form (or log in to your account and return your purchase from the Orders section).Ģ. Items purchased on can be returned within 14 days from the delivery of your order, using our free delivery service.ġ.
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